Returns
At Shhudh, we strive to provide the best experience for our customers. Please review our cancellation and refund policy carefully before placing an order.
1. Cancellation Policy:
Once an order is placed, it cannot be cancelled or modified. We begin processing orders immediately to ensure prompt delivery to our customers.
We apologize for any inconvenience this may cause, but due to the nature of our products and our commitment to hygiene and freshness, we are unable to accept cancellations once an order has been confirmed.
2. Refund Policy:
Refunds will only be issued in the event of:
Incorrect or damaged items received: If you receive incorrect or damaged items, please contact us within 24 hours of receiving your order. We may request photographic evidence to assess the issue. Upon verification, we will offer a replacement or refund for the affected items.
Non-delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the issue and provide a refund if the non-delivery is due to a fault on our end.
Refunds will be issued to the original payment method used for the purchase.
We do not offer refunds for:
Change of mind or dissatisfaction with the product.
Delay in delivery due to unforeseen circumstances such as natural disasters, accidents, or other events beyond our control.
Products that have been opened, used, or tampered with after delivery due to hygiene reasons.
3. Contact Us:
If you have any questions or concerns about our cancellation and refund policy, please contact us at [email protected] or through our customer care no - 7814400154
By placing an order on our website, you acknowledge and agree to abide by the terms of our cancellation and refund policy